She did say the CPSC would be “happy to intervene” on behalf of the viewer who called CBS 17, but also warned consumers should be patient because this was a massive recall involving nearly 40 million units. This recall involves Kidde residential smoke alarm model i12010S with. Sbraccia contacted the Consumer Product Safety Commission which said there is “no specific rule on the timing of recall replacements.”ĬPSC spokeswoman Patty Davis said that “companies enter into a specific agreement with the commission and the agency expects them to honor it.” I ordered two First Alert Kitchen Fire Extinguishers, and I knew at the time the. Turner told CBS 17 Kidde put two employees to work researching the viewer’s complaint now to find out what went wrong.Īfter CBS 17 started asking questions, the viewer said Kidde called telling her that unit in question was not one of the ones under recall, but the company was sending her a new extinguisher anyway.ĬBS 17 also wanted to know what sort of regulations there might be regarding how long a company can take to fulfill a recall.

Turner responded by saying the viewer’s complaint “seemed odd” because “product has been shipping every day for the last two months.” When our viewer complained to Sbraccia, she said it has been six months since she was told a replacement would come. The defective products dated back years in some cases.Ĭonsumer investigator Steve Sbraccia went directly to the company and spokeswoman Suzanne Turner told him there was “an extremely strong response” in the early days of that recall - a response that was unanticipated.Īt one point, she admitted, “there was a backlog,” as a result of the many returns.īut she says that backlog should be cleared up now. Manufacture dates included in the recall are Jthrough October 15, 2014. The ratings can be found to the right of the nameplate. The recalled extinguishers are red, white or silver and are either ABC or BC rated. The recall involves Kidde TruSense Smoke Alarm & Combination Smoke/Carbon Monoxide. Description: This recall involves 31 models of Kidde disposable fire extinguishers with Zytel® black plastic valves. Last fall, the Consumer Product Safety Commission got the Kidde Company to agree to the recall after it found extinguishers with plastic handles and “pindicators” can clog resulting in failure to discharge. The Greenville City Fire Department primarily provides fire, rescue.

Kidde fire ext recall